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Privacy Policy Return Policy Shipping Policies

Chess Express
218 Main St.
Suite 154
East Setauket, NY 11733

(631) 560-8711

Privacy Policy
Your information will be given to third parties including but not limited to UPS, USPS, and Yahoo! Your credit card number will only be kept on our computers for 30 days. Your transaction will take place over a secure server hosted by Yahoo. To read about Yahoo's privacy policies, click here.

Return Policy
All items (except opened software) can be returned within a 7-day period for a refund, minus shipping and handling charges, and 15% restocking fee. We do not cover shipping on returns! If you wish to return a purchase, you must send it to 218 Main St., Suite 154, East Setauket NY, 11733. Please ship well packed and include your order number. No refunds will be given for merchandise damaged due to poor packaging by customer. Please allow 7 to 10 days processing time for credit adjustments on modified orders or returns.

Shipping Policies
The processing time plus the shipping time is the length of time in which your order should arrive.� Chess Express is not responsible for shipper error.� The best we can do is give it to the shipping company and they take it from there. Saturday, Sunday and Holidays do NOT count as Shipping Days!!!

Click here for Economy estimated shipping time. Saturday, Sunday and Holidays do NOT count as Shipping Days!!! Please email for extremely urgent packages and Saturday deliveries. All packages going to foreign countries or Miltary Bases may take longer than normal.

Shipping costs are as follows:

U.S.A.$6 + $2.00 per lb.$30 + $1.25 per lb.$45 + $2.25 per lb.
Canada$15 + $1.25 per lb.$15 + $1.50 per lb.$20 + $2.50 per lb.
Europe$15 + $3.50 per lb.$25 + $3.50 per lb.$30 + $3.75 per lb.
Australia$15 + $4.00 per lb.$20 + $4.00 per lb.$25 + $4.00 per lb.
Lebanon$10 + $4.50 per lb.$15 + $4.50 per lb.$50 + $8.00 per lb.
New Zealand$10 + $5.00 per lb.$15 + $5.00 per lb.$20 + $5.00 per lb.